The following is an example using Microsoft Teams. What does this mean? It means that you can configure exactly what information is in a notification (for example, recommended resolution steps, links to a KB article, or other useful locations such as device or alert pages). Webhook notifications contain powerful customization options, such as variables to provide the right information, empowering techs to take action directly. Provide the right information and actions, to the right tech, at the right time.With webhook notifications for Datto RMM, you can now get notified of new alerts and resolutions directly where you collaborate with your colleagues every day. While many techs work from a ticketing system such as Autotask, collaboration apps like Microsoft Teams and Slack have become incredibly popular both for collaboration and notification of important events. Get notified about critical issues directly where you work.Webhook notifications also provide the following benefits: These will provide you with a powerful new capability for customizable alert content and actions to external systems for example, configuring alert notifications in Microsoft Teams or providing JSON payloads to power workflow automation in products such as Microsoft Azure Functions, Power Automate, and Zapier. We are excited to announce the release of webhook notifications. Please see below for the highlights, along with the full list of fixes and improvements. The 10.5.0 release is the third of our twelve monthly releases planned for 2022. IMPORTANT This is a full platform and Agent release therefore, partners should expect disconnection of the Agent during the update window. Please check the Status Page for regular updates. Datto RMM 10.5.0 release notes Schedule * Platform
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